U.S. Citizenship and Immigration Services Information Technology Management Progress and Challenges

Information technology plays a critical role in enabling U.S. Citizenship and Immigration Services (USCIS) to accomplish its mission. In 2009, we reported that insufficient information technology staffing and limited information technology budget authority impeded the Chief Information Officer. We conducted this follow-up audit to determine USCIS’ progress in establishing key information technology management capabilities to support mission needs. The USCIS Chief Information Officer has established key information technology management capabilities to support USCIS’ mission.