We identified deficiencies in E-Verify’s processes for confirming identity during employment verification. E-Verify’s photo matching process is not fully automated, but rather, relies on employers to confirm individuals’ identities by manually reviewing photos. We attribute these deficiencies to USCIS not developing or evaluating the plans and internal controls needed to improve its processes and detect, track, and investigate system errors. Until USCIS addresses E-Verify’s deficiencies, it cannot ensure the system provides accurate employment eligibility results. We made 10 recommendations to improve E-Verify’s accuracy, internal controls, and workload capabilities. USCIS concurred with all 10 recommendations.
Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time.
Information and guidance about COVID-19 is available at coronavirus.gov.
- Executive SummaryReport NumberOIG-21-56Issue DateDocument FileDHS AgencyKeywordsFiscal Year2021