US flag signifying that this is a United States Federal Government website Official website of the Department of Homeland Security

Hotline

Report Corruption, Fraud, Waste, Abuse, Mismanagement or Misconduct

View the DHS OIG poster in full size

What is the DHS OIG Hotline?

The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS).

What should I report?

  • Employee Corruption involving bribery, embezzlement, espionage and smuggling;
  • DHS Program Fraud / Financial Crimes involving blackmail, contract fraud, grant fraud, immigration fraud and program theft;
  • Civil rights or civil liberties abuses involving custodial deaths, denial of rights, profiling and use of force concerns;

Criminal and non-criminal misconduct within DHS involving abuse and violence, child pornography, unauthorized use of DHS Information Technology systems, suspicious activity, ethics violations, and prohibited personnel practices such as Whistleblower retaliation.

Why should I contact the OIG?

All Americans have a stake in the success and effectiveness of DHS and DHS employees are required to report alleged wrongdoing. OIG also protects reporting DHS employees from becoming victims of retaliation. For more information, please refer to our Whistleblower Resources.

What should my report include?

Give as much information as possible (i.e., names of alleged offenders, victims, witnesses, etc., and leads on any applicable data, documentation or other evidence).

How can I report an allegation?

Online: Allegation Form (Recommended)

Call: 1-800-323-8603 toll free

TTY: 1-844-889-4357 toll free

Fax: 202-254-4297

U.S. Mail:

DHS Office of Inspector General/MAIL STOP 0305
Attn: Office of Investigations - Hotline
245 Murray Lane SW
Washington, DC 20528-0305

Hot Links

Reporting FEMA Fraud

If you have knowledge of employee corruption, fraud, waste, abuse or allegation of mismanagement involving FEMA disaster relief operations, please report it to the DHS OIG Hotline.  You can file a report online by accessing the DHS OIG Online Allegation Form.  Automated filing of the DHS OIG Online Allegation form will ensure that your allegation is expeditiously received by the OIG.

If you wish to receive an electronic “Complaint Number Notification” alert message via email, you must provide a point of contact email address.  Failure to provide a point of contact email address precludes the OIG from notifying you of the assignment of a Complaint Number to your allegation.

Your allegation will be reviewed and processed in the order it was received.  Assignment of a Complaint Number, and notification of such assignment, is not an indication your complaint will be investigated by the DHS OIG or any other applicable investigative body. 

If you cannot use the DHS OIG Online Allegation Form, please file your allegation by:

U.S. Mail:
DHS Office of Inspector General/MAIL STOP 0305
Attention: Hotline
245 Murray Lane SW
Washington, DC 20528-0305

Phone: 1-800-323-8603

Fax: 202-254-4297

Disaster Relief Resources

Please report as much detailed information as possible such as:  Who? What? Where? Why? How?  Allegations may be made anonymously or you may request confidentiality.

Undocumented Immigrants

To report undocumented immigrants, please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity.

For more information click here:  http://www.ICE.gov

Employers Hiring Undocumented Immigrants

To report employers hiring undocumented immigrants, please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity.

For more information click here:  http://www.ICE.gov

Reporting Immigration Irregularities or Violations (Not Involving DHS Employees)

To report immigration irregularities or violations, please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity.

For more information click here:  http://www.ICE.gov

Customs and Border Protection

For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.

If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov

Telecommunications device for the hearing impaired: 1-800-877-8339 or https://www.federalip.us/

Immigration Status

To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.

For more information, click here:  https://www.uscis.gov

Assistance with Immigration or Citizenship

To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.

For more information, click here:  https://www.uscis.gov

Hotline Frequently Asked Questions

What should be reported to the OIG Hotline?

The Allegations that should be reported to the OIG Hotline include, but are not limited to: Employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse, mismanagement or misconduct affecting the programs and operations of the U.S. Department of Homeland Security (DHS).

Who can file an allegation?

The OIG Hotline receives allegations from multiple sources, including DHS employees (to include contractors) and concerned citizens.

How do you file a “whistleblower” allegation?

If you believe you are a victim of whistleblower retaliation, please contact the OIG Hotline or the Office of Special Counsel for more information by accessing the Whistleblower Resources.

Why should I provide my name?

The OIG relies upon concerned employees and citizens to provide us with information regarding alleged employee corruption, waste, fraud, mismanagement or misconduct within DHS. Although not required to do so, we urge you to identify yourself when submitting an allegation using the automated DHS OIG Online Allegation form.  If the information you provide is helpful, we may need to contact you in-person or via the internet, telephone or U.S. Mail for additional information.

Can I remain anonymous? What is confidentiality?

Individuals who contact the OIG may 1) remain anonymous, 2) identify him/herself but request confidentiality by noting they do not wish his/her identity to be revealed, or 3) fully disclose their identity.

It may be necessary for the OIG to reveal a confidential complainant's identity if such identification is necessary to investigate the alleged matter, or as otherwise required by law.  Complainants who file anonymously, or those requesting confidentiality, should understand filing as such may hinder the OIG's ability to thoroughly pursue their complaint.  Anonymity may be forfeited when submitting an online allegation to the DHS OIG Hotline, if a confirmation receipt with Complaint Number is desired

What information should I include in my allegations?

If filing under any condition other than “anonymously” please make sure you provide your name, address, telephone number, and all other pertinent contact information.  If you wish to receive a Complaint Number Notification alert message via email you must provide a valid point of contact email address.

If the alleged offender is a DHS employee, please provide the employee's name, title, tour of duty, and the name and address of the DHS agency where the employee works.  Additionally, the information you provide should be as detailed as possible.

  • Who was involved in the alleged wrongdoing (person, DHS Agency or organization)?
  • What did the individual or entity do?
  • Where did the incident take place?
  • When did it happen? Is it still ongoing?
  • How was the activity committed?
  • How did you become aware of the problem?
  • Who else has knowledge of the potential wrongdoing?

Some of this information is (*) “required” when filing an allegation using the online DHS OIG Online Allegation form

How do I file an allegation?

The preferred method of filing an allegation is via the DHS OIG Online Allegation form.  You may also use the U.S. Mail, phone, or fax to file your allegation materials:

U.S. Mail:
DHS Office of Inspector General/MAIL STOP 0305
Attention: Hotline
245 Murray Lane SW
Washington, DC 20528-0305

Phone: 1-800-323-8603

Fax: 202-254-4297

What is done with the information that is received by the Hotline?

Information that is received by the OIG Hotline is reviewed to determine if DHS OIG investigation or referral to a more appropriate entity is warranted. If the allegation does not fall within the scope of DHS OIG's jurisdiction, that information may be forwarded to the appropriate agency or authority for their review.  

Would you like to take a brief survey regarding our site?