Following April 2012 media reports regarding the death of an undocumented immigrant while in the custody of U.S. Customs and Border Protection (CBP) in May 2010, Senator Robert Menendez and 15 members of Congress requested that we review the use of force within CBP. We reviewed allegations of the use of excessive force by CBP employees and determined what reforms CBP has implemented. We also examined what effect adding more agents and officers to the workforce has had on training and professionalism. Allegations of employee misconduct that are entered into Department of Homeland Security (DHS) case management systems are assigned one of several case allegation types; however, there is no primary use of force designation. As a result, we were unable to identify the total number of excessive force allegations and investigations involving CBP employees.