In October 2014, we visited former President George H.W. Bush's Houston residence in response to a complaint alleging alarms were inoperable. During our visit, we identified issues with the alarm system at the residence. The system had been inoperable for at least 13 months. During this time, the Secret Service protective detail created a roving post to secure the residence and no security breach occurred. We found problems with identifying, reporting, and tracking alarm system malfunctions, and with repairing and replacing alarm systems. Because these issues may be affecting other residences, we are bringing them to the Secret Service’s attention.
Management Advisory-Alarm System Maintenance at Residences Protected by the U.S. Secret Service (Redacted)