DHS’ mission to protect the Nation entails a wide array of responsibilities. These range from facilitating the flow of commerce and travelers, countering terrorism, and securing and managing the border to enforcing and administering immigration laws and preparing for and responding to natural disasters. This report identifies major challenges that affect the Department as a whole, as well as its individual components, who work together to achieve this multi-faceted mission. We identified nine areas of most persistent concern for the Department: (1) DHS Management and Operations Integration; (2) Acquisition Management; (3) Financial Management; (4) Information Management and Technology; (5) Transportation Security; (6) Border Security and Immigration Enforcement; (7) Disaster Preparedness and Response; (8) Infrastructure Protection and Cybersecurity; (9) Employee Accountability and Integrity.
Major Management and Performance Challenges Facing the Department of Homeland Security