Summary: OFO continues to experience challenges managing searches of electronic devices, similar to those identified in our first audit report, CBP’s Searches of Electronic Devices at Ports of Entry, issued in December 2018. Specifically, OFO did not properly document and conduct searches of electronic devices, fully assess the effectiveness of the electronic device search program, or adequately manage electronic device search equipment. This occurred because, although it plans to do so, OFO has not yet fully implemented corrective actions for four of the five recommendations in our previous audit report, including establishing training for staff. According to an OFO official, there have been delays in fully implementing the prior recommendations due to reviews of existing policy and a capabilities analysis report, and development of additional training. In addition, OFO does not have adequate processes for auditing electronic device searches, does not track prosecutions and convictions resulting from referrals to other Federal agencies, and does not adequately monitor search equipment usage, functionality, and inventory. Unless it corrects previously identified deficiencies and better manages searches and equipment, OFO will limit its ability to detect and deter illegal activities related to terrorism; national security; human, drug, and bulk cash smuggling; and child pornography. We made five recommendations to improve CBP’s oversight of searches of electronic devices at ports of entry. CBP concurred with all five recommendations.
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