US flag signifying that this is a United States Federal Government website Official website of the Department of Homeland Security

delays

  • ICE Faces Barriers in Timely Repatriation of Detained Aliens

    Executive Summary

    The Department of Homeland Security U.S. Immigration and Customs Enforcement (ICE) repatriates thousands of aliens every year. In this review, we sought to identify barriers to the repatriation of detained aliens with final orders of removal. Our case review of 3,053 aliens not removed within the prescribed 90-day timeframe revealed that the most significant factors delaying or preventing repatriation are external and beyond ICE’s control. The two predominant factors delaying repatriation are legal appeals and obtaining travel documents. Internally, ICE’s challenges with staffing and technology also diminish the efficiency of the removal process.

    Report Number
    OIG-19-28
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • Review of CBP Information Technology System Outage of January 2, 2017

    Executive Summary

    CBP took sufficient steps to resolve the January 2, 2017 outage on the same day it occurred. CBP’s initial actions to resolve this outage were unsuccessful for several hours. Ultimately, the CBP Assistant Commissioner of the Office of Information and Technology (OIT) decided to revert system queries from the TECS Modernization server environment to the TECS Legacy mainframe environment. As a result of this action, airports began to report that they could process passengers again. After 4 hours, airports began reporting that they were back online. The transition back to the legacy environment worked to resolve the January 2, 2017 system outage. Nevertheless, underlying causes that might result in future outages were not addressed and persist today in the CBP environment. we identified inadequate CBP software capacity testing, leaving the potential for the recurrence of processing errors; deficient software maintenance, resulting in high vulnerabilities that remain open; ineffective system status monitoring to ensure timely alerts in case of mission-business disruptions; and inadequate business continuity and disaster recovery processes and capabilities to minimize the impact of system failures on the traveling public. Until such deficiencies are addressed, CBP lacks a means to minimize the possibility and impact of similar system outages in the future.

    Report Number
    OIG-18-19
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2018
Subscribe to delays

Would you like to take a brief survey regarding our site?