The Department of Homeland Security U.S. Immigration and Customs Enforcement (ICE) repatriates thousands of aliens every year. In this review, we sought to identify barriers to the repatriation of detained aliens with final orders of removal. Our case review of 3,053 aliens not removed within the prescribed 90-day timeframe revealed that the most significant factors delaying or preventing repatriation are external and beyond ICE’s control. The two predominant factors delaying repatriation are legal appeals and obtaining travel documents. Internally, ICE’s challenges with staffing and technology also diminish the efficiency of the removal process.
- Executive SummaryReport NumberOIG-19-28Issue DateDocument FileDHS AgencyOversight AreaFiscal Year2019
- Executive Summary
CBP took sufficient steps to resolve the January 2, 2017 outage on the same day it occurred. CBP’s initial actions to resolve this outage were unsuccessful for several hours. Ultimately, the CBP Assistant Commissioner of the Office of Information and Technology (OIT) decided to revert system queries from the TECS Modernization server environment to the TECS Legacy mainframe environment. As a result of this action, airports began to report that they could process passengers again. After 4 hours, airports began reporting that they were back online. The transition back to the legacy environment worked to resolve the January 2, 2017 system outage. Nevertheless, underlying causes that might result in future outages were not addressed and persist today in the CBP environment. we identified inadequate CBP software capacity testing, leaving the potential for the recurrence of processing errors; deficient software maintenance, resulting in high vulnerabilities that remain open; ineffective system status monitoring to ensure timely alerts in case of mission-business disruptions; and inadequate business continuity and disaster recovery processes and capabilities to minimize the impact of system failures on the traveling public. Until such deficiencies are addressed, CBP lacks a means to minimize the possibility and impact of similar system outages in the future.Report NumberOIG-18-19Issue DateDocument FileDHS AgencyOversight AreaFiscal Year2018