We determined that CBP, ICE and USSS have been able to maintain staffing levels close to the authorized number of law enforcement personnel, but they continue to have significant delays in hiring. The additional steps in the hiring process add to the time it takes to hire law enforcement officers, but the components also do not have the staff or comprehensive automated systems needed to hire personnel as efficiently as possible. Although they have taken steps to reduce the time it takes to hire law enforcement personnel, it is too early to measure the long-term effects of the Department’s and the components’ recent actions. We made five recommendations to make the law enforcement hiring process more efficient.
Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time.
Information and guidance about COVID-19 is available at coronavirus.gov.