The Trade Facilitation and Trade Enforcement Act of 2015 (TFTEA) requires U.S. Customs and Border Protection (CBP) to establish standard operating procedures (SOP) for searching, reviewing, retaining, and sharing information in communication, electronic, or digital devices at U.S. ports of entry. We determined that CBP’s Office of Field Operations (OFO) did not always conduct the searches at U.S. ports of entry according to its SOPs. Specifically, because of inadequate supervision to ensure OFO officers properly documented searches, OFO cannot maintain accurate quantitative data or identify and address performance problems related to these searches. These deficiencies in supervision, guidance, and equipment management, combined with a lack of performance measures, limit OFO’s ability to detect and deter illegal activities related to terrorism; national security; human, drug, and bulk cash smuggling; and child pornography.
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- Executive SummaryReport NumberOIG-19-10Issue DateDocument FileDHS AgencyOversight AreaKeywordsFiscal Year2019
- Executive Summary
In December 2014, OIG previously reported on the effectiveness and cost of the UAS program.2 Our report disclosed CBP had not developed performance measures needed to accurately assess program effectiveness and make informed decisions. CBP also did not recognize all UAS operating costs and, as such, the Congress and public may be unaware of the amount of resources invested in the program. This audit determined that CBP has not ensured effective safeguards for surveillance information, such as images and video, collected on and transmitted from its UAS. Without a privacy assessment, CBP could not determine whether ISR Systems contained data requiring safeguards per privacy laws, regulations, and DHS policy. CBP’s failure to implement adequate security controls according to Federal and DHS policy could result in potential loss of confidentiality, integrity, and availability of ISR Systems and its operations.Report NumberOIG-18-79Issue DateDocument FileDHS AgencyOversight AreaFiscal Year2018