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TSA

  • DHS Should Seek a Unified Approach when Purchasing and Using Handheld Chemical Identification Devices

    Executive Summary

    DHS does not have a unified approach for procuring and using handheld chemical identification devices despite the widespread use of these devices across multiple components.  We recommended DHS establish a process to coordinate joint needs across components and maximize savings from strategic sourcing opportunities.  We made two recommendations that should help improve unity of effort in procuring and using handheld chemical identification devices.  DHS concurred with recommendation 1 but did not concur with recommendation 2.

    Report Number
    OIG-20-16
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2020
  • DHS Confirmed It Has Applied Lessons Learned in the Latest Financial System Modernization Effort

    Executive Summary

    DHS developed a strategy to apply 29 lessons learned from prior system updates to the current Financial Systems Modernization (FSM) TRIO program. Since DHS’ actions provides a positive outlook on the future progress of the FSM TRIO project we made no recommendations for improvement.  The report’s limited objective and scope does not provide a complete assessment DHS’ efforts to incorporate lessons learned into their recently reinvigorated FSM efforts. 

    Report Number
    OIG-20-09
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2020
  • CBP, ICE, TSA, and Secret Service Have Taken Steps to Address Illegal and Prescription Opioid Use

    Executive Summary

    From fiscal years 2015 through 2018, in the midst of a growing opioid epidemic, U.S. Customs and Border Protection (CBP), U.S. Immigration and Customs Enforcement, Transportation Security Administration, and U.S. Secret Service appropriately disciplined employees whose drug test results indicated illegal opioid use, based on their employee standards of conduct and tables of offenses and penalties.  Additionally, during the same time period, components have either implemented or are taking steps to evaluate whether employees using prescription opioids can effectively conduct their duties.  For example, components have established policies prohibiting the use of prescription opioids that may impact an employee’s ability to work, in addition to requiring employees to report such prescription opioid use.  They have also implemented or are in the process of implementing measures to evaluate the fitness for duty of employees using prescription opioids.  These policies establish consistent standards components can use to ensure they are allowing employees to use legally-prescribed opioids, while also ensuring their workforce is capable of effectively performing their duties.  We made two recommendations to improve components’ oversight of illegal and prescription opioid use by employees.  CBP and Secret Service concurred with the recommendations, which are both resolved and open.

    Report Number
    OIG-20-05
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2020
  • Evaluation of DHS' Information Security Program for Fiscal Year 2018

    Executive Summary

    DHS’ information security program was effective for fiscal year 2018 because the Department earned the targeted maturity rating, “Managed and Measurable” (Level 4) in four of five functions, as compared to last year’s lower overall rating, “Consistently Implemented” (Level 3). We attributed DHS’ progress to improvements in information security risk, configuration management practices, continuous monitoring, and more effective security training. By addressing the remaining deficiencies, DHS can further improve its security program ensuring its systems adequately protect the critical and sensitive data they store and process.

    Report Number
    OIG-19-60
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • TSA's Data and Methods for Classifying Its Criminal Investigators as Law Enforcement Officers Need Improvement

    Executive Summary

    The Transportation Security Administration’s (TSA) methods for classifying its Office of Inspection (OOI) criminal investigators as law enforcement officers were adequate and valid, but the data TSA used were not adequate or valid. TSA’s criminal investigators spend at least 50 percent of their time performing criminal investigative duties to be classified as law enforcement officers. The FY 2017 timesheet data TSA used to validate that its criminal investigators met the 50 percent requirement were not adequate and valid as the data were not always timely submitted and approved. This occurred because OOI officials lacked oversight and accountability for the timesheet submission, review, and approval processes. Further, criminal investigators and their supervisors did not always complete and approve certification forms as required to verify eligibility for premium pay. In some instances, incorrect timesheet calculations inflated the annual average of unscheduled duty hours criminal investigators worked to be eligible for premium pay. OOI management did not develop and implement guidance to review these key calculations annually. Without better oversight and valid timesheet data, TSA cannot ensure it is accurately classifying criminal investigators as law enforcement officers. TSA also may be wasting agency funds on criminal investigators ineligible to receive premium pay. We made four recommendations that, when implemented, should help TSA improve data used to classify its OOI criminal investigators as law enforcement officers. TSA concurred with all of our recommendations.

    Report Number
    OIG-19-56
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • Department of Homeland Security's FY 2018 Compliance with the Improper Payments Elimination and Recovery Act of 2010 and Executive Order 13520, Reducing Improper Payments

    Executive Summary

    The Department of Homeland Security did not comply with the Improper Payments Elimination and Recovery Act of 2010 (IPERA) because the Department did not meet two of the six requirements. Specifically, the Department omitted the percent of recaptured amounts from the Other Information section in its Agency Financial Report and did not meet its annual reduction target established for one of eight programs deemed susceptible to significant improper payments.The Department also did not comply with Executive Order 13520, Reducing Improper Payments, because DHS did not make available to the public its Quarterly High-Dollar Overpayment report for the second quarter of fiscal year 2018.

    Report Number
    OIG-19-43
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • Additional Controls Needed to Better Manage FEMA's Transitional Sheltering Assistance Program

    Executive Summary

    This interim report is part of an ongoing audit to determine the extent FEMA is meeting disaster survivors’ transitional shelter needs after the California wildfires and Hurricanes Harvey, Irma, and Maria in 2017. We determined that FEMA does not require disaster survivors to notify the agency when they vacate hotels participating in the TSA program, thus allowing the hotels to continue to bill FEMA for unoccupied rooms. Because FEMA is unaware when disaster survivors vacate the hotels, the agency does not know the magnitude of unnecessary hotel charges. Consequently, FEMA could not account for associated TSA payments it may have paid since August 2017, related to the 2017 hurricane season and California wildfires.

    Report Number
    OIG-19-37
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • TSA Needs to Improve Efforts to Retain, Hire, and Train Its Transportation Security Officers

    Executive Summary

    The Transportation Security Administration (TSA) needs to continue to improve its retention, hiring, and training of Transportation Security Officers (TSO). Specifically, TSA needs to better address its retention challenges because it currently does not share and leverage results of TSO exit surveys and does not always convey job expectations to new-hires. TSA does not fully evaluate applicants for capability as well as compatibility when hiring new TSOs. Thus, the agency may be making uninformed hiring decisions due to inadequate applicant information and a lack of formally documented guidance on ranking potential new-hires

    Report Number
    OIG-19-35
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • Management Alert - FEMA Did Not Safeguard Disaster Survivors' Sensitive Personally Identifiable Information (REDACTED)

    Executive Summary

    Through the TSA program, FEMA provides transitional sheltering in hotels to disaster survivors displaced by emergencies or major disasters. TSA reduces the number of survivors in congregate emergency shelters by providing hotel lodging. During our ongoing audit of the Federal Emergency Management Agency’s (FEMA) Transitional Sheltering Assistance (TSA) program, we determined that FEMA violated the Privacy Act of 19741 and Department of Homeland Security policy2 by releasing to the PII and SPII of 2.3 million survivors of hurricanes Harvey, Irma, and Maria and the California wildfires in 2017.3

    Report Number
    OIG-19-32
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
  • Covert Testing of Access Controls to Secure Airport Areas

    Executive Summary

    The objective was to determine whether TSA implemented proper procedures to safeguard the secure areas of our Nation’s airports and whether airports, aircraft operators, and contractors were complying with TSA’s security requirements to control access to these areas.

     

    We identified vulnerabilities with various airport access control points and associated access control procedures. We made six recommendations related to standard operating procedures, deployment of new technology, identification of industry best practices, and training.

    Report Number
    OIG-19-21
    Issue Date
    Document File
    DHS Agency
    Oversight Area
    Fiscal Year
    2019
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